These Terms of Service apply to the use of Kartlo, operated by HATCHMATIC STORE. By visiting our website or placing an order, you agree to these terms.
Business Information
Legal Name : Hatchmatic Store
GSTIN : 36BMPPB9609E2ZW
Brand Name : kartlo
Address : F-No. 25, Sy No. 199/AA,
Balaji Nagar, Miyapur, Hyderabad,
Rangareddy, Telangana - 500049
Contact no : +91 9492937507
Mail ID : support@kartlo.com
Use of Website
Customers must use this website only for lawful purposes. You agree not to misuse the website, attempt unauthorized access, upload harmful content, or use the website in a way that may affect its operation, security, or other users.
Product Information
Kartlo makes reasonable efforts to display product names, images, descriptions, prices, availability, and specifications accurately.
However, product colors, size appearance, packaging, or details may slightly vary due to screen settings, supplier updates, product batches, or photography differences.
Customers are advised to read product details, compatibility, size, specifications, and usage information carefully before placing an order.
Pricing and Availability
Product prices and availability may change without prior notice.
Kartlo reserves the right to update, modify, or discontinue any product, offer, discount, or service at any time.
In case of pricing errors, stock issues, technical errors, or incorrect product information, Kartlo may cancel or modify the order and notify the customer where required.
Orders and Payments
By placing an order, you confirm that the information provided is accurate and complete.
Orders are confirmed only after successful payment or order acceptance. Kartlo reserves the right to refuse, cancel, or limit any order due to payment issues, stock unavailability, suspected fraud, incorrect details, or operational reasons.
Payments are processed through secure third-party payment providers. Kartlo does not store complete card or payment details on its website.
Shipping and Delivery
Orders are processed and delivered as per our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, location, product availability, public holidays, weather conditions, or other circumstances beyond our control.
Kartlo is not responsible for delivery delays caused by incorrect address, customer unavailability, courier issues, or events outside our control.
Returns, Refunds, and Cancellations
Returns, refunds, replacements, exchanges, and order cancellations are handled according to our Return & Refund Policy.
Customers may request cancellation only before the order is dispatched. Once an order is shipped, it cannot be cancelled and may be handled under the Return & Refund Policy, if eligible.
Customers must review the Return & Refund Policy before placing an order.
Product Use and Responsibility
Customers are responsible for using products safely and according to the product instructions, manuals, labels, and intended purpose.
Kartlo is not responsible for damage, injury, loss, or product issues caused by misuse, incorrect installation, improper handling, unauthorized repair, normal wear and tear, or failure to follow usage instructions.
Warranty
Some products may include manufacturer warranty, seller warranty, or no warranty, depending on the product category and supplier terms.
Warranty support, where applicable, may be subject to manufacturer conditions, invoice availability, product inspection, and warranty period.
Kartlo does not guarantee warranty coverage unless clearly mentioned on the product page or provided by the manufacturer.
Third-Party Links and Services
Our website may include links to third-party websites, payment providers, courier partners, apps, or services.
Kartlo is not responsible for the content, policies, security, or practices of third-party websites or services.
Intellectual Property
All website content, including text, images, logos, designs, graphics, layout, and other materials, belongs to Kartlo or its respective owners.
Customers may not copy, reproduce, distribute, modify, or use website content without permission.
Limitation of Liability
Kartlo is not liable for indirect, incidental, special, or consequential losses arising from website use, product use, delivery delay, service interruption, or order-related issues.
Our liability, if any, shall be limited to the amount paid by the customer for the specific product or order.
Changes to These Terms
Kartlo may update these Terms of Service from time to time. Updated terms will be posted on this page. Continued use of the website after updates means you accept the revised terms.
Governing Law
These Terms of Service are governed by the laws of India. Any disputes shall be subject to the applicable jurisdiction of courts in Telangana, India.
Contact Information
For questions related to these Terms of Service, customers can contact Kartlo through the contact details provided on our website.
Legal Name : Hatchmatic Store
GSTIN : 36BMPPB9609E2ZW
Brand Name : kartlo
Address : F-No. 25, Sy No. 199/AA,
Balaji Nagar, Miyapur, Hyderabad,
Rangareddy, Telangana - 500049
Contact no : +91 9492937507
Mail ID : support@kartlo.com
